To get promoted, find out what the people who decide actually look at. Those are the criteria. Put a result of yours on that list, where they can see it. Extra effort that never shows up there may not change the outcome. Prepare the conversation before you ask. After you have already heard no, the question is different.
What to do before you ask
- Name what you want the promotion to bring. A title often bundles several things, and you may only need one.
- Write who decides, what they look at, and when they look. Treat your first draft as a guess until someone who knows the process confirms it.
- Place each result you would cite next to one of those criteria. Note who saw the work, and whether the person who decides can use it.
- Ask for the missing piece in one conversation. What would need to be true, who decides, and by when.
A promotion is decided from a list
Doing more, being visible, and waiting for the cycle can help when that extra work is already on the list. It helps less when the list looks at something else: a number a director sees, a team you would lead, a skill they hire for at the next level.
You can be busy on work your manager values and still be missing from the list the decision uses. The gap is not effort by itself. It is whether your contribution shows up as something a person with authority can weigh.
Four things you may be asking the title to carry
Before you chase the whole title, separate what you want it to bring.
Recognition. Someone with authority says, in a place that counts, that the work was yours. A thank-you in a meeting is not the same as a record a later decision can use.
Authority. You are allowed to decide something you currently have to ask permission for. A line on an org chart is not authority until a decision you make is the one that stands.
An opportunity. A project, a role in work you cannot join now, or a kind of work your current role does not include. The opportunity is the access, not the announcement.
Pay. Money for the work you already do, or for the level you would move to. How to ask for a raise covers the pay conversation.
You can want one of these and be asking for a promotion because that is the only route you have seen. Ask which of the four the title is supposed to deliver, and which of them you could ask for without the title. If what arrives is a title with your current pay, a promotion without a raise is a different decision: whether to accept it, and on what terms.
Find the list before you build the ask
Three lines cover it.
Who decides. Your manager may recommend. Someone else may decide. If you don't know which, that is the first question, not a reason to guess.
What they look at. Level guidelines, a review form, how many openings exist, a comparison with other people at the next level. Mark the version you believe as unchecked.
When they look. A cycle, a vacancy, or an exception. A strong ask in the wrong month can sit until the next look.
Then check the draft with your manager, or with someone who has seen a promotion decided in your company. Two questions are enough: "What has to be true for this level?" and "Who applies that, and when?" Specific answers you can act on are useful. "Keep doing what you're doing" is not a criterion yet.
Put your results on that list
Take the results you would mention. For each one, four notes.
- Which criterion it relates to, if any.
- What it shows: that the result happened, that you did it, or that you can do the next level's work.
- Who saw it.
- Whether the person who decides can see it without someone else describing it.
A result only your manager can describe may still count, if that manager is in the room and will say it. It is weaker evidence if the decision happens in a meeting your manager does not attend, or if the criterion is a number that did not include your work. Why your experience may not count for another employer is the same problem facing outward. Inside the company, the question is narrower: can this decision use what you did?
Set aside results that match nothing you were able to name. They can still matter to you. They are weak evidence for this decision until you know which criterion they belong to.
An invented example
Elena is an invented example. She leads a product area and wants a director title. Her week is full. She ships the work, she coaches two people, and she closes incidents. She assumes the promotion follows from that volume.
She writes the points she has heard. Own a number the VP reviews. Be accountable for other people's results, not only your own output. Her incidents and the work she ships only partly show accountability for other people's results. The number the VP reviews is a revenue line she influences and does not own. Her manager has praised the incidents in their one-on-one. The VP has not seen them.
Her list changes. One result stays, because she can tie it to the team criterion and her manager will be in the review. She takes two results off the promotion ask. She asks her manager which number she would need to own, and whether that ownership can be assigned before the next cycle. The conversation is about a point on the list, not about how hard the quarter was.
What to ask, and how to read it
In the meeting, you can say it in one pass: "I want [the level or the title]. Here is a result that matches [the criterion]. What would need to be true, who decides, and by when?" Keep what they answer the same day.
You get criteria you can work toward. The next step is to show something concrete against those criteria before the date, not a second speech about effort. If one of them is pay, use the raise page. If it is a title now and pay later, use the page on a promotion without a raise.
The answer stays vague. No criterion, no person, no date. You do not yet have a path. You can ask again, once, for those three. A second vague answer tells you something about the process. It does not show that you should leave, and it does not show that you should wait.
You already heard no. Passed over for a promotion starts after the no: what the job would have cost you, and what to ask then. Being asked to train the person who got the role is a different situation.
If the path is closed and the question has become whether to stay, how to decide whether to leave is the next page. Getting promoted and deciding to leave are different questions.
If you don't want the whole title
Say which one you want, and ask for that. A promotion is one way to get it. It is not the only route a company can use, and some companies will not split the title from what you wanted. You learn that from the answer, not from assuming it.
What you cannot see from your seat
In the role, it is hard to tell whether your case for the promotion rests on results the person who decides can use, or on effort only your manager saw. Before the next cycle, a Position Audit sets out which parts of your record count for the next level, what you may be overestimating, and what you can still move in time.
A Position Audit reads your career the way an investor reads a position. It asks what you really have, what you might be overestimating, what's working against you, and what you can still change before you move. You get a clearer view of what you can count on, where you're exposed, and what to check or improve before you act.
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FAQ
How do I get promoted?
Find who decides, what they look at, and when. Put a result of yours next to those criteria, where the decision can use it, and ask what would need to be true, who decides, and by when. Effort that never shows up on that list may not change the outcome. This is a way to prepare. It is not a guarantee that you will be promoted.
What if I don't know the promotion criteria?
Start from your best guess and mark it unchecked. Ask your manager, or someone who has seen a promotion decided where you work, what has to be true for the level, who applies that, and when they look. "Keep doing what you're doing" is not a criterion yet.
Should I ask for a promotion or a raise?
They answer different questions. A promotion is a level or a title, and it may or may not include pay. A raise is pay for work, with or without a new title. Ask for the one you want. A title at your current pay is a different decision.
What if I was already passed over?
Start with what the job you didn't get would have cost you, and with what the company says about criteria and a date. That question starts after you hear no.
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